CUSTOMER PROFILES

Manage every customer from one place.

Give staff backend tools to create orders, sign customers up for clubs, apply perks and understand preferences from one profile.

  • One-off customer orders
  • Club sign-up from profile
  • Preference Analytics
How it works

Support customers from profile to purchase.

Give staff the context and tools they need to manage customer relationships without extra admin.

01

Customer joins

A customer creates an account, joins a club or purchases through your connected storefront.

New Customer
Jessica DavisCreated
Reserve ClubJoined
02

View profile

Staff can see memberships, orders, notes, preferences and engagement in one place.

Customer Profile
Lifetime Value$4,820
Orders18
03

Take action

Process a phone order, skip a shipment, edit details or update a membership.

Quick Actions
04

Keep members engaged

Use profile data to deliver better service, offers and retention journeys.

Engagement
Exclusive ReleaseEligible
Loyalty TierGold
How Winehub Helps

Everything your team needs to support members.

Give staff the tools to understand customers, manage memberships and deliver better service from one connected profile.

Customer Profiles

See memberships, purchases, preferences, notes and engagement in one profile.

One-off customer orders

Create single orders from the customer profile using saved details and customer context.

Club sign-up from profile

Add customers to a wine club directly from their profile.

Exclusive customer products

Offer selected products exclusively to individual customers or groups.

Manual perks and loyalty tiers

Give staff the ability to apply perks or enrol customers into loyalty tiers where appropriate.

Preference Analytics

Understand product and regional preferences to support better customer service.

“Winehub stands out among all the Shopify apps we reviewed for its…”

Winehub stands out among all the Shopify apps we reviewed for its unmatched scope and functionality. The migration process was smooth, thanks to the responsive and supportive team. Excited to leverage the new features for expanding our wine clubs and implementing a loyalty program.

Key Capabilities

Customer management tools built for winery teams.

Manage customer profiles, memberships, admin orders and support actions from one connected place.

Customer profiles
One-off customer orders
Club sign-up from profile
Exclusive customer products
Manual perks and loyalty tiers
Preference Analytics
Telephone orders
Purchase history
Reviews

Trusted by wineries across the globe

Real reviews from winery teams using Winehub.