REFERRALS

Reward customers for bringing new members into your wine club.

Set up referral rewards that encourage loyal customers to invite friends and family to join. Choose product or voucher rewards, configure reminders and manage the claim window from Winehub.

  • Reward the referrer or new customer
  • Product and voucher rewards
  • Reminder emails and claim windows
How referrals work

Turn loyal customers into advocates for your wine club.

Referrals let wineries reward customers who bring new members into a wine club. A customer refers a friend or family member, the new customer joins a wine club subscription, Winehub tracks the referral, and rewards are issued based on your configured rules.

  • Customer refers a friend or family member
  • New customer joins a wine club or membership program
  • Winehub tracks the referral against your reward rules
  • Rewards are linked to active wine club subscriptions
Referral flow Club subscription
1
Refer a friend Existing member shares referral
2
New member joins Wine club subscription starts
3
Reward issued Based on configured referral rules
Flexible reward setup

Configure rewards for referrers, new customers, or both.

Set flexible referral rewards that match how your winery wants to grow club membership. Choose who receives the reward, how many successful referrals are required, and how long customers have to claim it.

  • Reward the referrer, the new customer, or both
  • Set how many successful referrals are required for each reward
  • Add up to four referral rewards
  • Configure claim days and reminder email days
Reward tiers Up to 4 rewards
Reward 1 1 referral required
Referrer
Reward 2 3 referrals required
Both
Reward 3 5 referrals required
New customer

“Ben, Matt and the team have been wonderful to work with.”

Ben, Matt and the team have been wonderful to work with. They assisted us in migrating over 1000 existing members from our previous wine club system that utilised WooCommerce, I'm happy to say that the migration went smoothly and any issues that arose were quickly dealt with by the Winehub team. The app works great, it's packed full of features and knowing that the team is continually working on enhancing the app further, gives us confidence as we look to the future of our wine club and loyalty program.

Product rewards

Reward successful referrals with free products.

When product rewards are configured, successful referrals can be fulfilled with winery products selected in Winehub. Each reward can include multiple products with configurable quantities.

  • Select products as the reward type
  • Each reward can contain up to 4 products
  • Configure quantity for each reward product
  • Ensure enough stock is available so no one misses out
Product reward Choose products
Estate Shiraz 2022 Qty 1 · $0.00
Rosé 2023 Qty 1 · $0.00
Ensure you have enough stock for reward products.
Voucher rewards

Reward referrals with discount vouchers.

Successful referrals can also be rewarded with vouchers. Configure the voucher type, value and optional minimum order value before the reward can be used.

  • Reward referrals with a configured discount voucher
  • Voucher can be shared through a link or entered as a code
  • Set voucher type and value in Winehub
  • Optional minimum order value before the voucher applies
Voucher reward Referral Reward
Voucher Referral Reward
Minimum order value $50.00
Share link or enter code at checkout
Reminders and claim window

Help customers claim rewards before they expire.

Set how many days customers have to claim a referral reward, then configure reminder emails to prompt them before the claim window closes.

  • Set the number of days to claim the reward
  • Configure reminder emails before expiry
  • Example reminder days: 10, 20 and 29
  • Helps customers claim rewards before the window ends
Claim window 30 days
Reward claim period 30 days
Reminder emails
10 days 20 days 29 days
Reviews

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Real reviews from winery teams using Winehub.